House Rules | GR GETROOM
GR GETROOM

House Rules

These house rules are created to maintain a safe, clean, respectful, and comfortable living environment for all tenants. By staying in any unit, every tenant agrees to comply with these rules, company instructions, and the tenancy agreement.

Table of Contents
  1. General Terms
  2. Core Rules
  3. Safety
  4. Guest Rules
  5. Cleanliness & Shared Storage
  6. Kitchen
  7. Bathroom
  8. Fridge
  9. Laundry
  10. Room Rules
  11. Payment, Deposit & Enforcement
  12. Penalty Section
  13. Management Rights
Any breach of house rules may result in warning, management charge, cleaning charge, repair cost, deposit deduction, restriction of access, utility disconnection, repossession of room, or termination of tenancy depending on severity and frequency of the breach.

1. General Terms & Conditions

  1. I agree to all terms, conditions, rules, and regulations, whether written, spoken, implied, or explicit, in the tenancy agreement and house rules.
  2. I understand that my rental deposit refund is subject to full compliance with all tenancy terms and lawful deductions for damages, cleaning, disposal, outstanding payments, repairs, replacements, or other breach-related costs.
  3. If I decide to move out at the end of the contract, I must give sixty (60) days’ advance written notice to the Company.
  4. If I give less than sixty (60) days’ notice, the Company reserves the right to deduct the shortfall period from my deposit.
  5. The room is strictly for residential use only and may only be occupied by the registered tenant.
  6. No subletting, assignment, replacement of tenant, or sharing of occupancy with another person is allowed.

2. Core House Rules

Main Rules

  1. No smoking, vape, e-cigarette, shisha, or similar products in the room, common area, or balcony.
  2. No pets, whether temporary, visiting, overnight, transit, semi-permanent, or permanent.
  3. No loud or disturbing noise from 10:00 p.m. to 8:00 a.m., and all audio or calls must not disturb other tenants.
  4. No parties, large gatherings, or disruptive social activities unless prior permission is obtained.
  5. No religious ceremonies, joss-sticks, candles, chanting, or related religious items in the room or common areas.
  6. All tenants must maintain cleanliness, harmony, safety, and respect for housemates.

Management Scope

  1. The Company does not help to catch insects, pests, or reptiles inside the house or room.
  2. Tenants must keep their room, kitchen, fridge, bathroom, and shared areas clean to prevent pest attraction, bad smell, mold, and clogging issues.

3. Security & Safety Rules

  1. I will not give my keys or access card to anyone, including family members, friends, or visitors.
  2. I am responsible for my own safety and the safety of my valuables and belongings.
  3. I must lock all doors and iron grill gates properly when leaving or returning.
  4. If I forget to lock the main door or compromise security, I may be responsible for any related loss or issue.
  5. I must report lost keys, access cards, lock issues, or security concerns immediately to the Company.
  6. I must not keep flammable, hazardous, illegal, or dangerous items in the room or common area.
  7. I must not overload sockets or use electrical items unsafely.
  8. Do not use multiway adapters, multi-plugs, or extension cords, especially for high power appliances. Examples include induction cooker, rice cooker, kettle, microwave, portable heater, iron, hair dryer, or similar high-consumption appliances.

4. Guest Rules

  1. Respect all housemates’ privacy, boundaries, sleep time, and personal space.
  2. Do not touch, use, eat, borrow, move, or remove other people’s belongings without permission.
  3. Clean up properly after using any common area.
  4. Overnight guests require prior permission from the Company.
  5. In female units, no male guest is allowed for overnight stay.
  6. Any male guest entering a female unit must have prior approval and is not allowed to use the common toilet in the female unit.
  7. Visitors are allowed only between 9:00 a.m. and 9:00 p.m. daily and must not cause disturbance to other tenants. Tenants must inform the unit WhatsApp group at least 24 hours in advance. The Company may reject visitor entry if it affects safety, privacy, or other tenants’ comfort.
  8. No harassment, nuisance, abusive behavior, dishonesty, or repeated disturbance is allowed.

5. Cleanliness & Shared Storage Responsibility

  1. All tenants and guests must remove shoes before entering the unit.
  2. Shoes must be placed properly on the assigned shoe rack or designated storage area.
  3. Only indoor slippers are allowed inside the unit.
  4. The room and all common areas must always be kept clean, neat, and hygienic.
  5. Do not place personal belongings, rubbish, food waste, or unwanted items in shared areas unless they are kept in your assigned storage compartment or designated storage space.
  6. Any personal items left in shared areas without permission or outside assigned storage compartments may be subject to penalty, removal, disposal, or storage by the Company.
  7. All garbage must be bagged properly and thrown away at the designated garbage room.
  8. Tenants must not leave food, dirty dishes, uncovered food, open containers, or rubbish overnight in any room or common area in a way that may attract insects, pests, or reptiles.
  9. Please clean your own assigned compartments and storage areas properly, including kitchen cabinet, shoe rack space, fridge section, and any assigned living area storage.
  10. Tenants must use mattress protectors on all provided mattresses.

6. Kitchen Etiquette

Do

  • Clean the dining table, kitchen top, floor, stove, sink, microwave, and utensils after use.
  • Wipe away oil, water, crumbs, and dirt immediately.
  • Mop the kitchen floor after cooking if it becomes oily, sticky, dirty, or wet.
  • Switch off stove and appliances after use.
  • Be extra cautious when dealing with heat and fire in the kitchen.
  • Throw food waste out immediately.
  • Use all kitchen equipment with care.
  • Keep your personal items in the designated storage space properly.
  • Keep all utensils and dishes back into the storage space after use.
  • Keep all cooking ingredients properly in your storage space after cooking.
  • Always cover food and pack it nicely before storing it in the fridge or kitchen cabinet.
  • Wipe it dry if it is wet.
  • Make sure the garbage bin has a plastic bag before throwing any trash in.
  • Wash your hands after handling food.

Don’t

  • Do not leave cooking unattended.
  • Do not leave dirty dishes, plates, or utensils in the sink.
  • Do not use things that are not yours unless permitted.
  • Do not leave food waste exposed anywhere in the house.
  • Do not leave food in the microwave unattended.
  • Do not cut food on any surface other than the cutting board.
  • Do not pour oil, food scraps, soup residue, grease, or any solid waste into the sink or kitchen drain.
  • Do not leave any personal items, ingredients, bags, containers, or utensils on the kitchen countertop after use.
  • Do not keep heavy smell or strong odor food in the fridge or common area. Examples include durian, belacan, stinky tofu, fermented seafood, or similar food that disturbs housemates.

7. Bathroom Etiquette

  1. Flush after use and do not leave the toilet dirty.
  2. Do not flush anything except toilet paper and natural waste.
  3. Do not throw hair into the bathroom drain or toilet bowl to avoid clogging.
  4. Do not throw tissue paper, sanitary products, wet wipes, oil, food scraps, cotton buds, plastic, or any foreign objects into the toilet bowl, sink, or floor drain.
  5. If you spill or dirty any area, clean it immediately.
  6. If there is odor, use spray properly.
  7. Wash your hands after use.
  8. Keep shower time reasonable.
  9. Keep the toilet seat dry and clean after use.
  10. Please use water conservatively.
  11. Take your clothing and personal items out after use.
  12. If it is not yours, do not touch it.
  13. Dry your feet before leaving to avoid wet footprints.
  14. Any blockage, clogging, overflow, or plumbing issue caused by improper use may result in cleaning, unclogging, repair, or plumber charges to the responsible tenant.

8. Refrigerator Etiquette

Do

  • Label your food clearly with your name.
  • Store food in proper containers.
  • Always cover food and pack it nicely before storing.
  • Check expiry dates regularly and discard spoiled, expired, or unwanted food.
  • Always throw away unwanted food in the fridge to prevent mold and blockage of the fridge air vent.
  • Clean up leaks and spills immediately.
  • Wipe away any spill in the fridge immediately.
  • Make sure the fridge door is always closed properly.
  • Keep only necessary items inside.
  • Be mindful of limited shared space.
  • Clean your own assigned fridge compartment or shelf properly.

Don’t

  • Do not leave food uncovered.
  • Do not keep heavy smell or strong odor food in the fridge.
  • Do not keep spoiled food or forgotten food until it becomes moldy.
  • Do not adjust fridge settings without permission.
  • Do not leave the fridge door open too long.
  • Do not move or take food that is not yours.
  • Do not overload the fridge or block the fridge air vent.

9. Laundry Etiquette

  1. Remove your clothes promptly after wash or dry cycle is completed.
  2. Do not leave your laundry in the machine for too long.
  3. Respect housemates’ clothing and belongings.
  4. If needed, place your housemate’s clothes in the laundry basket respectfully.
  5. Empty your pockets before washing.
  6. Make sure no foreign objects are inside the machines.
  7. Rinse very dirty clothes in the bathroom first if needed.
  8. Do not overload washing machine or dryer.
  9. Observe the loading weight limit of the machine.
  10. Tenants must follow the assigned laundry timetable according to their room.
  11. Do not use the laundry machines from 10:00 p.m. to 8:00 a.m.
  12. Keep laundry area neat and clean after use.
  13. Clean up spills and messes.
  14. Switch off machines after use.
  15. Avoid powder detergent if possible.
  16. Management is not responsible for lost, stolen, or damaged clothing.

10. Room Etiquette

  1. Switch off all lights, fans, air-conditioning, and unused power before leaving the room.
  2. Lock your room door whenever leaving the house.
  3. Do not drill, paint, nail, hack, rewire, or modify the room or furniture.
  4. The room may only be occupied by the tenant named in the tenancy agreement.
  5. No cooking of any kind is allowed inside the room.
  6. Do not put any religious deity or conduct any religious ceremony, chanting, prayers, gatherings, burning of joss-sticks, or religious paraphernalia inside the room, living room, common areas, balcony, or frontage of the premises.
  7. Strictly no smoking or vaping inside the room.
  8. Use all furniture, fittings, fixtures, and electrical appliances responsibly and with care.
  9. All trash or garbage must be kept inside the room until ready to be discarded at the designated waste room. Do not leave garbage or unwanted items in common areas.
  10. Do not change the door lock, install additional lock, or modify the lock of the room.
  11. Only permitted low-voltage personal care electrical appliances below 1000 watts are allowed, such as a normal iron, electric hair shaver, electric toothbrush, hair blower, and hair iron.

11. Payment, Deposit & Enforcement

  1. Monthly rent must be paid before the 7th of each month.
  2. Late rental payment may incur RM50 per day.
  3. Utilities must be paid before the 7th of each month.
  4. The Company reserves the right to disconnect services if utilities remain unpaid.
  5. Any damages, cleaning costs, disposal costs, replacement costs, locksmith charges, and breach-related costs may be deducted from deposit.
  6. If the tenant moves out before the minimum tenancy period, deposit may be forfeited.
  7. All personal belongings, rubbish, and unwanted items must be fully removed by the agreed handover or check-out time. Any items left behind after the handover time may be removed, stored, or disposed of by the Company, and storage, labor, transportation, or disposal charges may apply.
  8. The Company reserves the right to demand return of keys or access cards, repossess the room, and take further action for serious or repeated breach.

12. Penalty Section

1. Late rental payment
ExampleRent paid after the 7th
Penalty amountRM50 per day
2. Late utilities payment
ExampleUtilities unpaid after due date
Penalty amountOutstanding utility payment, possible service disconnection, and reconnection or admin charge if imposed by management
3. Lost key
ExampleTenant loses unit or room key
Penalty amountRM160 plus required lock or padlock replacement cost
4. Lost access card
ExampleTenant loses access card
Penalty amountRM150
5. Door unlock assistance
ExampleKey locked inside room or unit
Penalty amount RM30 on Monday to Friday, 9:00 a.m. to 5:00 p.m.
RM80 on Monday to Friday, 5:00 p.m. to 9:00 a.m.
RM80 on Saturday, Sunday, and Public Holiday
If support team is unavailable, locksmith cost is fully borne by tenant
6. Smoking or vaping
ExampleCigarette smell, ash, smoke residue, vape smell
Penalty amountRM300 minimum cleaning charge, plus deodorizing, air-conditioner servicing, repainting, or replacement cost if needed
7. Pet breach
ExampleCat, dog, fish tank, temporary or visiting pet
Penalty amountRM300 plus cleaning, odor removal, pest treatment, or damage cost if applicable
8. Unauthorized opposite-gender guest in restricted unit
ExampleMale guest enters female unit without approval or breaches female-unit guest restriction
Penalty amountRM300 per occurrence, with possible eviction for repeated breach
9. Unauthorized overnight guest
ExampleGuest stays overnight without approval
Penalty amountRM300 per night, with possible eviction for repeated breach
10. Noise disturbance
ExampleLoud talking, calls, music, or machine use during quiet hours
Penalty amountRM100 per confirmed complaint, with stricter action for repeated breach
11. Dirty room or common area
ExampleFood waste, stains, bad smell, poor hygiene
Penalty amountRM150 cleaning charge minimum, or actual cleaning cost if higher
12. Leaving rubbish or unwanted items
ExampleTrash, boxes, belongings left behind
Penalty amountRM200 disposal charge minimum, or actual labor and disposal cost if higher
13. Damage to furniture, fittings, or appliances
ExampleBroken bed, table, wardrobe, wall damage
Penalty amountFull repair or replacement cost based on actual damage
14. Unauthorized room modification
ExampleDrilling, nails, tape marks, painting, rewiring
Penalty amountRM200 minimum, or actual restoration cost if higher
15. Unsafe adapter or extension usage
ExampleMultiway adapter used for high-power appliance
Penalty amountRM200 per occurrence, plus damage cost if applicable
16. Cooking inside room
ExampleHot plate, rice cooker, boiling or frying in room
Penalty amountRM300 per occurrence, plus cleaning or damage cost if applicable
17. Heavy smell or odor food nuisance
ExampleDurian, belacan, stinky tofu, fermented food in common area or fridge
Penalty amountRM100 per occurrence, plus cleaning charge if required
18. Improper fridge storage or mold risk
ExampleUncovered food, spoiled food, blocked air vent, spills not cleaned
Penalty amountRM100 per occurrence, plus cleaning or repair cost if damage occurs
19. Failure to clean assigned compartment
ExampleDirty cabinet, shoe rack, or fridge section assigned to tenant
Penalty amountRM100 cleaning charge
20. Clogging bathroom drain or toilet due to hair
ExampleHair thrown into drain or toilet bowl
Penalty amountRM150 unclogging charge minimum, or actual plumber cost if higher
21. Subletting or unauthorized occupancy
ExampleAnother person stays or replaces registered tenant
Penalty amountImmediate repossession and deposit forfeiture, plus any related losses
22. Illegal or unlawful activity
ExampleCrime, prohibited act, unlawful business activity
Penalty amountImmediate repossession, termination, deposit forfeiture, and any further cost or legal action if necessary
23. Failure to give 60 days’ notice
ExampleShort move-out notice
Penalty amountShortfall period may be deducted from deposit
24. Mattress protector non-compliance
ExampleUsing mattress without protector, stain, hygiene damage
Penalty amountRM150 cleaning charge minimum, or mattress replacement cost if needed
25. Personal belongings left in shared area
ExampleBags, shoes, boxes, toiletries, clothes, groceries, or personal items left in common area outside assigned storage space
Penalty amountRM100 per occurrence, plus removal, storage, disposal, or cleaning cost if applicable
26. Not following assigned laundry timetable
ExampleUsing washing machine outside assigned schedule for the tenant's room
Penalty amountRM50 per occurrence
27. Pest attraction due to poor hygiene
ExampleLeaving food, dirty dishes, uncovered food, open containers, or rubbish overnight that attracts insects, pests, or reptiles
Penalty amountRM150 per occurrence, plus cleaning, pest control, or damage cost if applicable
28. Drain or plumbing misuse
ExampleThrowing tissue, wet wipes, sanitary products, oil, food scraps, or foreign objects into toilet, sink, or drain
Penalty amountRM150 minimum, or actual unclogging, repair, or plumber cost if higher
29. Misuse of common appliances or facilities
ExampleDamage caused by misuse, negligence, overloading, improper handling, or unauthorized use of washer, dryer, fridge, stove, microwave, fan, or air-conditioner
Penalty amountFull repair or replacement cost based on actual damage
30. Items left behind after check-out or handover time
ExamplePersonal belongings, rubbish, or unwanted items not removed by the agreed handover or check-out time
Penalty amountRM200 minimum, plus storage, transport, labor, or disposal cost if higher

13. Management Rights

  1. The Company reserves the right to inspect the room and premises at reasonable times.
  2. The Company reserves the right to issue warnings, impose charges, deduct from deposit, remove unauthorized items, and instruct corrective action.
  3. For serious, repeated, or non-remedied breaches, the Company may demand return of keys or access cards, repossess the room, and terminate the stay subject to tenancy terms.
  4. Any damage or malfunction caused by misuse, negligence, improper handling, overloading, or unauthorized use of common appliances or facilities, including washing machine, dryer, refrigerator, stove, microwave, water heater, fan, or air-conditioner, will be charged to the responsible tenant.
  5. Any cost incurred due to breach, negligence, misuse, clogging, bad smell, smoke residue, stains, disposal, unhygienic condition, or damage may be charged to the tenant.
By staying in any GR GETROOM unit, the tenant confirms that they have read, understood, and agreed to all house rules, penalties, and company enforcement rights.

GR GETROOM reserves the right to amend, interpret, update, and enforce these house rules together with the tenancy agreement whenever necessary for safety, hygiene, harmony, and operational management.

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