How to Use the Hanger?
Instructions for Using the Door Knob Hanger for Scheduled Cleaning Services
Step 1: Understand the Cleaning Schedule
Note that the cleaning service is scheduled on a fixed day every week. Be aware of this day to plan your cleaning needs.
Step 2: Indicate Need for Cleaning
Place the door knob hanger on the outside handle of your room's door the night before or no later than 8 AM on the designated cleaning day if you require service.
Step 3: Secure Your Valuables
Secure all valuables and personal items. Management is not responsible for loss or damage to personal belongings.
Step 4: Ensure Your Room Door is Unlocked
Ensure that your room door is not locked from the inside if you wish the cleaning staff to enter. Doors that are locked will not be entered, even with a hanger present.
Step 5: Leaving the Hanger for Regular Cleaning
Leave the hanger on the door if you wish to continue receiving cleaning services on the scheduled day each week.
Step 6: Opt-Out of Cleaning
Remove the hanger from your door after cleaning if you do not wish your room to be cleaned the following week.
What Will Be Cleaned?
All Rooms: Sweeping and mopping the floor, emptying the small garbage bin.
Rooms with attached bathrooms: In addition to the services provided for all rooms, this includes cleaning the bathroom floor, toilet bowl, and basin
Feedback and immediate issues should be reported to management by submitting an issue ticket promptly to ensure service quality.
Terms and Conditions for Cleaning Service
Consent for Entry: By placing this door hanger on your door, you consent to allowing authorized cleaning personnel to enter your room to carry out cleaning services in your absence.
Exclusion of Liability for Loss: The management is not responsible for the loss of or damage to any personal property left unsecured in your room during cleaning. Tenants are advised to secure all valuables.
Reporting Obligations: Any issues regarding theft or damage associated with cleaning must be reported to the management within 24 hours for investigation. Failure to report within this timeframe may result in challenges to substantiating such claims.
Staff Conduct: Cleaning personnel are instructed to respect your privacy and personal space. They will limit their presence to areas requiring cleaning.
Right to Withdraw Consent: Tenants may withdraw consent for cleaning services at any time by not placing the door hanger on their door.
Amendment of Terms: The management reserves the right to amend these terms and conditions with prior notice. Continued use of cleaning services after changes to terms signifies acceptance of these changes.